When my sister reminded Saray about the time and her hair appointment with Libby at LJ Hair Designs (another caring individual), the kind gentleman offered her a cookie if she listened to her mother. It was then that this wonderful gentleman informed my sister that he wasn’t some stranger who worked at the Village Bake Shop, but the owner himself.
At that moment, it was my sister who became overwhelmed. The lady and the owner showed compassion, kindness, consideration, and most of all understanding towards my niece. This is not often the case for my niece, where stares and glares usually take place.
My niece’s perception of people’s reactions is spot on with a unique ability to see good in others. Although she doesn’t know why people react the way they do, she knows and feels their reactions as negative. It is this reaction which causes an immediate verbal response of: “I don’t feel good … wanna go home.” The Village Bake Shop provided a positive experience for my niece, and more importantly made her feel like she was “special”… one word.
My sister also had a similar experience at Justice in the Boulevard Mall where my niece’s goal was to buy one item she wanted. In this case, it was hand sanitizer in a fancy, clip-on container. As they entered the store, my sister informed the lady behind the counter what the purpose of their visit was … a teachable moment on attention and focus.
Upon returning to the register, the lady behind the counter noticed my niece had achieved her goal of selecting and purchasing the hand sanitizer. Immediately, the lady behind the counter and other nearby employees began to cheer and clap for my niece’s accomplishment. Again, my sister was overwhelmed with the kindness and understanding of this establishment’s employees. Their actions brought a smile to my niece’s face and a sense of pride, while causing a “lump” in my sister’s throat.