Niagara Gazette — Most people wouldn’t think that an industrial cleaning job would be highly technical or dangerous, but the crews at North American Services are working with equipment that might make James Bond sit up and take notice. There are explosives, tiny video cameras and a couple of laser water guns that can slice through a man’s arm like a knife through butter.
Carl Fellows, regional manager, who is also a horse farmer and owns Casey’s Malt Shop in Ransomville, took the opportunity to talk shop recently about his industrial cleaning company located at 8555 Packard Road.
QUESTION: Tell me about North American Services.
ANSWER: We’re a huge company located across the country. We have a total of 15 offices and probably a million work hours in 2011.
Q: How did your company land here?
A: Niagara Falls had one industrial cleaning company. My company decided to open an office here, basically to support Covanta, which was a corporate customer of North America. I used to work for their competitor.
Q: And what kind of industrial cleaning do you do?
A: We do hydro-blasting, explosive, vacuum truck service (the trucks are sometimes called super-suckers), video camera work and chemical cleaning services.
Q: Tell me about the video camera. What do you do with it?
A: We do inspections of pipes. Not a lot of places do that with a video camera. For instance, we were called to do video and cleaning work at Corning Glass in Corning. We found lines underground they didn’t even know they had. There were miles and miles of lines. We finished the job in six months. Later Kitchenworld, which bought the property, called us out again to do more line inspection. The video camera is a nice asset to have if you’re doing cleaning work. We recently won the contract to do video inspection for the city of Niagara Falls.