Niagara Gazette

Features

September 11, 2012

THE NETCRACKER: 'Can't' is not an option in these computer classes

Niagara Gazette — ‘Can’t’ never did anything” is a quote from my mother, Joyclyn Kaufmann.  The word ‘can’t’ was not allowed in our house.  We learned that the only real failure occurred when we didn’t try, so we learned not to use the words “I can’t.”  This is my motto when teaching people, no matter their age or skill level. 

On a daily basis I work with seniors, some of whom are quite elderly, and I help them experience tech-nology successes that they never thought they could achieve.  Here are a few stories I want to share with you so you know why I know that you too can be successful in your endeavors with technology.  My students are so very impressive.  They are truly lifelong learners.  You can be too!

Just this week I received a telephone call from one of my lovely ladies, Beverly, who is 89-years- old.  Beverly called me in a panic because she turned her computer on and when she tried to put her password in she received a message that went something like this:  “Your keyboard is not connected.”  First I told her to check to see if the cord was connected between the computer and the keyboard.   She said, “There is no cord.” 

Realizing that Bev had a wireless keyboard and that she was using a MacIntosh desktop, I suggested that she look for her owner’s manual. After she found it, I told her to look in the manual for a picture of the keyboard.  She found one and immediately located the on button.  She pressed the button and to her amazement, the keyboard was now functional. 

This simple story illustrates how successful she was in solving her own problem and the fact that this problem was very easily solved.  Sometimes we panic before we take the few steps that will help us to resolve what seems to be catastrophic.  Most times we can fix the troubles we’re having, even if we have to get a little help in doing so.

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