Niagara Gazette

Features

August 31, 2012

Departing Niagara

A contrasting experience of local air flight options

(Continued)

Niagara Gazette —

When I called United to ask for help the lady said to call US Air, and when I called US Air they told me to call United. After several calls, I got a kindhearted agent at United who said, “I can help you.” And she did.  She didn’t give up until she found a way to get me home through Buffalo. Imagine that.

But that was only the beginning. The first flight landed in Baltimore and we had to sit on the tarmac for nearly an hour while we waited for lightning to pass. Then we had to sprint through the airport to make our connecting fight. But at least we got to Florida. And even better, my brother seemed to take a turn for the better. 

We returned home through Newark Airport.  Such craziness I cannot begin to say. Flights delayed. Changing of gates with no explanation. So crowded you couldn’t find seats in most of the restaurants. Raging crowds of people moving throughout the hallways. Nobody lighthearted. But at least we made it home.

SECOND TRIP:

This past weekend my brother was sent back to Intensive Care and we returned to Florida.

I had just written a story about Allegiant Airline’s new service to Orlando/Sanford out of Niagara Falls International Airport.  I figured we’d try out their non-stop flight and surprisingly, it was very affordable even at the last minute.  

The next day we pulled up at the Niagara Falls airport and parked about fifty steps from the door.  

Despite arriving only an hour before our flight we had so much time to spare we split a delicious sub from the ladies of Carolyn’s House who run the cafe at the airport.  There was no line at check in and only two people ahead of us passing through security. Upstairs a hundred or so people waited to board to go to Orlando and the atmosphere was decidedly calm and lighthearted.

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